24*7 SUPPORT AND MANAGED SERVICES
SUPPORT SERVICES
Support services both proactive and reactive are offered. Carrying over 10 years of familiarity in supporting and stabilising ERP implementations we transform crucial ERP systems in business & unfailingly monitor and support them.
24/7 Application monitoring and Support
Remote/OnSite Support
1st line, 2nd line Support
Triage with vendor – 3rd line
Go Live Support
Specialized functional and technical support
MANAGED IT SERVICES
We at RigServ have identified that the most critical and time consuming task for any small to multinational organization is the day-to-day management of their IT. This the reason why we are offering you tailor-made managed services to suite any structure or budget.
Our suite of managed IT services will keep your IT running and your users supported, so you can focus on your IT strategy and growing your business.
Your business will benefit from:
Peace of mind: With our support services and Managed services you have one less thing to worry about in your business. Your ERP system will be hosted, maintained and supported by us.
State of the art reporting: You will have all the reports you need at your fingertips. We engage in proactive monitoring and report on the outcome so you know how it all works.
End-user support: with a professional, 24/7 helpdesk, we will ensure your IT users have the support they need
Cost-efficiency: You will notice that our Managed services do not break your bank rather make you save every penny on your IT management cost.
Contact Us
We would appreciate the opportunity to speak to you personally about RigServ or how our products and services can help you unleash the full potential of your organization. Please complete the contact form below or simply give us a call
We look forward to hearing from you!